Module 7 | Conversational Interfaces

Typebot

Create intelligent chatbots and interactive workflows. Build conversational interfaces that enhance user experience and automate interactions.

Overview

Typebot is a no-code platform for building conversational interfaces, chatbots, and interactive forms. It enables professionals to create intelligent workflows that collect information, guide users through processes, provide instant answers, and integrate with other systems. Unlike traditional forms, Typebot creates engaging, conversational experiences that increase completion rates and user satisfaction.

Why This Matters

Enhanced User Experience

Traditional forms feel mechanical and tedious. Conversational interfaces created with Typebot feel natural and engaging—increasing completion rates, gathering better information, and providing positive user experiences that strengthen relationships.

24/7 Availability

Human support has limited availability. Chatbots built with Typebot provide instant responses at any time, answer common questions automatically, guide users through processes, and escalate complex issues to humans only when necessary—delivering consistent service without staffing constraints.

Process Automation

Many business processes involve collecting information, making decisions, and triggering actions. Typebot automates these workflows through conversational interfaces that are intuitive for users and easy for professionals to build and modify.

Real-World Applications

Expense Submission

Finance teams build conversational bots that guide employees through expense submission, validate information in real-time, apply policy rules, and route approvals—replacing PDF forms with engaging conversational experiences.

Customer Onboarding

Sales teams use Typebot to collect customer information, determine product fit, provide pricing, answer common questions, and create CRM records—streamlining onboarding while maintaining personal feel.

Internal Support

IT and HR departments deploy chatbots that answer frequently asked questions, guide users through troubleshooting, collect support tickets, and provide self-service options—reducing support workload while improving response times.

Integration with Meta Tech

This module integrates seamlessly with other Meta Tech components. Power Query prepares data, Excel analyzes it, DAX calculates metrics, Power BI visualizes results, and automation tools like n8n and Typebot streamline workflows. Understanding how these tools work together enables you to build complete, production-grade analytical solutions.